Well-being

Physical

Level 1 volunteers with will serve as mentors in other areas of clients’ lives. Level 2 volunteers with medical experience can also be used to provide training to staff and other volunteers basic well-being and nutrition practices

Mental

Level 2 volunteers with experience in mental health treatment will be able to offer formal support to HUN clients as well as serve as mentors in other areas of clients’ lives. Level 2 volunteers can also be used to provide training to staff and other volunteers on how to recognize the signs of mental health and its effects on a client’s life. Level 3 volunteers will serve as mentors to HUN clients.

Marriage

Level 2 volunteers with a background in counseling can be available to assist clients with their needs directly through HUN or for clients to be referred to for counseling. Volunteers can also provide training to staff and volunteers to be able to recognize concerning behavior.

Cooking on a Budget

Level 2 volunteers with a background in nutrition can advise HUN regarding food safety instruction and recipes, may teach the workshop or may offer to help HUN clients (in coordination with their mentor) with developing menus based on their families’ tastes.

Grocery Shopping on a Budget

Level 2 volunteers with a background in nutrition can advise HUN regarding best practices to teach, may teach the workshop or may offer to help HUN clients (in coordination with their mentor) with developing a personal grocery shopping strategy.

Diabetes Education

Level 2 volunteers with a background in nutrition can advise HUN regarding best practices to teach, may teach the workshop or may offer to help HUN clients (in coordination with their mentor) with developing a personal plan for controlling diabetes in their lives.

Parenting

Level 2 volunteers with a background in parenting can be available to primarily mentor adults with children or be on call for specific instances that may require an intervention. Volunteers can also provide training to staff and volunteers to be able to recognize concerning behavior.

Succeeding with a Criminal Background

Level 2 volunteers with a background in Criminal Justice can advise HUN regarding best practices to teach, may teach the workshop or may offer to help HUN clients (in coordination with their mentor) with developing a personal life plan.

Adult Education/GED prep/ESL

Level 1 volunteers and staff who work in these programs would be trained directly with the Literacy Council of Tyler.

Financial Stability

Budgeting

Level 2 volunteers can help provide instruction for the budgeting workshop as well as provide individualized assistance to HUN clients who are still struggling with their personal budget after the workshop.

Insurance

Level 2 volunteers with a background in insurance can advise HUN regarding best practices to teach, may teach the workshop or may offer their services to clients who wish to gather additional information on insurance.

Financial Overview

Level 2 volunteers who have a financial background can present the overview curriculum and general volunteers to help facilitate the class

Credit and Predatory Lending

Level 2 volunteers with experience in the financial industry can help HUN clients identify alternatives to predatory lending agencies that can help them build their credit and their ability to deal with financial challenges. They can lead the Credit and Predatory Lending Workshops and also be available to assist clients with specific needs outside of classroom time.

Job Readiness

Job Readiness Overview

Level 2 volunteers will be able to conduct mock interviews, share their own life story and teach sections of the Job Readiness Overview course and follow-up workshops. They may also be available to follow-up with students who need additional support.

Interviewing

Level 2 volunteers with a background in Human Resources can advise HUN regarding best practices to teach, may teach the workshop or may offer their services to clients who wish to continue building their interview skills.

Intro to Computers

Level 2 volunteers could teach basic/introductions skills, supervise Computer Lab during set times through the week, conduct client assessments and make recommendations for next-level classes.

Resumes

Level 2 volunteers can help moderate the workshop and also provide testimonials about the importance of a resume.

Internet Job Search

Level 2 volunteers with a background in Human Resources can advise HUN regarding best practices to teach, may teach the workshop or may offer their services to clients who may need additional support.

Workplace Etiquette

Level 2 volunteers with a background in Human Resources can advise HUN regarding best practices to teach, may teach the workshop or may offer their services to clients who wish to gather additional information on insurance.

Career Pathways (with LCOT)

Level 2 volunteers with a background in Human Resources can advise HUN regarding best practices to teach, may teach the workshop or may offer their services to clients who wish to gather additional information on insurance.

Computer Skills Course

Level 2 volunteers will be able to conduct classes and oversee the Open Lab hours.

Hit the Streets (in development)

Level 2 volunteers with a background in Human Resources can advise HUN regarding best practices for making a good impression on prospective employers and practice introduction and interviewing techniques

Spiritual Life

Ambassadors

Level 1 volunteers will be trained in the Ambassador program to connect Hand Up Network clients with their local church.

Prayer Room

Level 3 volunteers and church groups will pray for HUN ministry and clients. They can follow-up with their prayers through written cards and connecting with clients.

Weekly Text Club

Spiritually mature (Level 2) volunteers would help develop the content that would be sent out to clients. Volunteers would meet 1-2 times a month to plan ahead for the next month.

Support Systems

Identifying Support Systems

Level 1 volunteers will be trained to help clients evaluate their lives, find positive support systems and develop plans for improving their support team.

Mentoring

Level 1 Role – Trained volunteer “Life Mentors” (LM/LMs) for clients of Hand Up Network (HUN).

In this role, LMs should meet regularly with clients who have made the decision to change their own lives. These clients may have criminal or homeless backgrounds but have been through a week-long introduction phase setting the framework and providing motivation and commitment for working with HUN. Mentoring includes addressing all five areas of focus in HUN (Well-Being; Work and Education; Finances; Support Systems; Spiritual) with the client. Understanding client giftings, aptitude and likes will allow priorities to be set for the development of a life plan for the client and the LM becomes a key primary Support System influence and mentor as the plan is implemented.

Life Mentors should have a mature view of life with a good understanding of the following (no particular order):

Long term view of life circumstances and the recognition that redemption of past mistakes or patterns is possible

Understand that each individual is uniquely gifted and talented

Noticing common themes and words probably indicate either unresolved issues or strong desires

“Success” may look quite different for each individual and that is OK

The goals of life should not be set by external pressures such as culture but by understanding what an individual is gifted in and has an aptitude for

HUN clients may take a while to disclose important facts and history so patience is required

Understand the importance of setting goals

Good mentoring involves a lot of listening and noticing so creating an environment of openness is very important (initial openness of their own life story with the client)

Being willing to challenge a client while at the same time accepting them as they are is an important skill that may be hard to balance at times!